Job description

Job responsibilities

Job overview

Routine hearing aid maintenance and repairs, assisting with Paediatric Visual Reinforcement Audiometry (Distracting), routine administrative tasks, speaking with patients on the phone, completing stock and any audit requests. Assisting with domiciliary visits.

Main duties of the job

• Work as an Assistant Audiologist under direct or indirect supervision providing clinical services directly to patients, which may include:
  • Visual inspection if the ears using Otoscopy to determine if a test or procedure should go ahead, or if examination by a qualified audiologist is needed
  • Specific elements within the adult rehabilitation pathway, hearing aid maintenance
  • Establishing a good rapport and work with patients of all age, including gaining their co-operation in clinics and self-management at home.
  • Ability to take accurate ear impressions in adults, with an appropriate insertion depth in order to minimise feedback from hearing aids. Training will be provided.
  • Possible home visits for hearing aid repairs and impressions.
  • Simple adjustments of hearing aids (adding a loop program, adjusting volume)
  • Understanding when to escalate clinical cases
  • Ear mould modification and correction selection of open fit tubing and domes.
• Assisting with other audiology clinics, e.g. Paediatric Assessment and Visual Reinforcement Audiometry (Distracting)
• To keep the patient management system (Practice Navigator) up to date so that patients’ progress is monitored and rehabilitation schedules are adhered to, and stock is appropriately managed
• General House Keeping
• Stage A Calibration Checks
• Perform evening and weekend clinics as required.

This job description may be subject to change according to the varying needs of the service. Such changes will be made after discussion between the post holder and the manager. All duties must be carried out under supervision or within Trust policy and procedure.

The Princess Alexandra Hospital NHS Trust (PAHT) is proud to care for the communities of West Essex, delivering safe, compassionate, and high-quality services. We are part of the Neighbourhood Wave—a national programme that’s changing how care is delivered by focusing on prevention, early support, and more joined-up services across health, social care, and the voluntary sector.

This means we’re working more closely with local partners to bring care closer to home and support people to live healthier, more independent lives.

We’re a supportive and inclusive organisation that values its people. We offer development opportunities, flexible working, and a strong focus on wellbeing. As a Disability Confident and equal opportunities employer, we welcome applicants from all backgrounds and experiences.

Join us and help shape the future of care in West Essex.

Person Specification

Qualifications

Essential

• GCSEs

Desirable

• A-Levels
• Degree Level Qualification

Experience

Essential

• Experience working with the public
• Experience using computer systems
• Ability to work at a desk for long periods

Desirable

• Experience with Auditbase
• Experience in NHS Dept

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Princess Alexandra Hospital NHS Trust

Address

St Margaret's Hospital

Epping

Essex

CM16 6TN

United Kingdom

Employer's website

https://www.pah.nhs.uk (Opens in a new tab)