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Posted 8 day(s) ago
Reference: 2426047
Job summary
Open Mental Health is an alliance of local voluntary organisations and the NHS. We are working in partnership to ensure that residents of Somerset get the support they need, when they need it. Our shared ambition is to ensure that people living with mental health problems get the right support at the right time. Working together, we support people to live a full life, by enabling access to specialist mental health services, housing support, debt and employment advice, volunteering opportunities, community activities and physical exercise, to help support and improve their wellbeing and quality of life.
Main duties of the job
The Crisis Safe Space service operates 3 nights per week from Thursday to Saturday (5.30 11:00pm) in our Frome premises. We provide a safe, welcoming, comfortable place for people experiencing acute emotional distress to receive the support they need We also work with our Open Mental Health partners to seek further support as required.
About us
Second Step is a leading provider of mental health services. We offer excellent training and support, and we acknowledge the commitment and dedication of our employees, which is the foundation of our success. We would like to hear from people who share the same belief and values.
Details
Date posted
14 October 2026
Pay scheme
Other
Salary
£27,099 a year
Contract
Permanent
Working pattern
Part-time
Reference number
SEC1243253
Job locations
14-15 N Parade
Frome
BA11 1AU
United Kingdom
Job description
Job responsibilities
Ensure that all services are delivered in a warm and welcoming way, demonstrating ambition and hope for all service users. Build trusting and collaborative relationships with service users Working from a Trauma and Psychologically Informed approach, use a range of different interventions and support strategies such as motivational interviewing, brief interventions and solution focussed approaches to engage clients. Carry out role adhering to Second Steps policies, procedures, values, code of conduct and current legislation using a Recovery orientated, psychologically informed, equalities-based approach. Co-produce, implement and review recovery plan, crisis plan and other self-management tools e.g. Wellness Recovery Action Plan, in partnership with service users in line with best practice.
Job description
Job responsibilities
Ensure that all services are delivered in a warm and welcoming way, demonstrating ambition and hope for all service users. Build trusting and collaborative relationships with service users Working from a Trauma and Psychologically Informed approach, use a range of different interventions and support strategies such as motivational interviewing, brief interventions and solution focussed approaches to engage clients. Carry out role adhering to Second Steps policies, procedures, values, code of conduct and current legislation using a Recovery orientated, psychologically informed, equalities-based approach. Co-produce, implement and review recovery plan, crisis plan and other self-management tools e.g. Wellness Recovery Action Plan, in partnership with service users in line with best practice.
Person Specification
Experience
Essential
- A minimum of two years significant experience working with
- people with mental health needs, or people with complex needs
- Proven experience of working with people with multiple needs (e.g. mental health, homelessness, alcohol/drug dependency long term conditions)
- Proven experience of carrying out needs and/or risk assessments and the support planning process
- Experience of working with a number of individuals with competing needs and priorities
Desirable
- Proven experience of mental health issues and/or services, either as a user, carer or supporter
Person Specification
Experience
Essential
- A minimum of two years significant experience working with
- people with mental health needs, or people with complex needs
- Proven experience of working with people with multiple needs (e.g. mental health, homelessness, alcohol/drug dependency long term conditions)
- Proven experience of carrying out needs and/or risk assessments and the support planning process
- Experience of working with a number of individuals with competing needs and priorities
Desirable
- Proven experience of mental health issues and/or services, either as a user, carer or supporter
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Second Step
Address
14-15 N Parade
Frome
BA11 1AU
United Kingdom
Employer's website
Employer details
Employer name
Second Step
Address
14-15 N Parade
Frome
BA11 1AU
United Kingdom